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85-89 Belgrave RoadMostrar mapa
Convenient Amenities: Enjoy complimentary wireless internet and tour/ticket assistance at your fingertips. Indulge in the ease of room service and savor English breakfasts during your stay.
Featured Amenities: Benefit from a business center, free newspapers, and convenient dry cleaning/laundry services provided by the hotel.
Prime Location: Stay connected in one of the 51 guestrooms with modern features and entertainment options. Explore nearby iconic landmarks like Westminster Abbey and Buckingham Palace.
We invite you to experience the comfort and convenience at Best Western Corona. Book now for a memorable stay in the heart of London!
For £250 I would have expected more than a room that was not really up to the standard of a premier inn one. Very average. At 8.30 on the Saturday morning the cleaners started cleaning the rooms on the floor whilst talking loudly to each other from one end of the corridor to the other. On check out the receptionist was told of the issue we had and said she would talk to the manger of the cleaners. However the damage had already been done. Not a very relaxing break.
The hotel is nothing special but in a good location. The reason I give it a low 2 star is due to the way their “bait and switch” tactics. And I said “tactics”, in plural. I booked the room on the BW website, room only. While waiting for my turn to check in, another guest was checking out. There’s a lengthy discussion about a breakfast charge which the guest said he didn’t eat. I should have paid more attention to it but I unfortunately didn’t. But I did noticed the sign indicating a hefty charge for breakfast, which I thought to myself “that’s pretty expensive breakfast!” During check-in, the front desk staff offered me “free breakfast” despite my not booked the room with the breakfast option (I don’t eat much at breakfast, just coffee and pastry). I thought that was a nice gesture. So I thanked her profusely and went up to my room. On the elevator and just about everywhere, there’re multiple signs on how much the breakfast was. I thought that was odd. Imagine my surprise when at checkout, I was told I owed 3 breakfasts. So we went on a long discussion on the “free offer” which the manager on duty said he couldn’t find any notes indicating such an offer on file. He then made another “offer”: “I will talk to my boss and see if he would agree to refund part of it given the misunderstanding”. Guess what? You’re probably not surprise that no communication whatsoever on that second “offer” of refund were ever forthcoming! In short, the hotel uses their overpriced breakfast as a bait and switch to extract additional income from the guests. Guests, in plural, as I witnessed the same drama playing out with another guest earlier. And they further make more “offer” of refund which they also failed to honor! (Btw, the “breakfast buffet” was of mediocre standard. I definitely wouldn’t have bothered paying 16 pounds for. Could have gotten a lot better pastry and coffee for less than 10)