Andaz San Diego, By Hyatt · San Diego

When I got there, I asked the front person if it was safe to walk the neighborhood. They said it was as long as I walk to the right when I exit and not down the left side of the building. This was due to the large number of homeless visible from the front door. Room was loud from the outside noise. Even though the street down below was a hot nightspot till 2am the room was not adequately doctored to deal with it. The previous guest had left me two of their personal clothing items peeking out from under the cushions of the pullout sofa. Not my color. When I went to check out, I had to correct the front desk as they were trying to charge me for a breakfast on the roof. I only went to the roof for moment the night I showed up. Breakfast was provided for me everyday at the convention center. I asked to see the specifics of the charge and was told it was unavailable. Charge eventually was dropped. While I was waiting in front of the door for my Uber, I had to listen to a homeless woman scream about sexual abuse and sexual obscenities for 5 minutes until she peed and walked off. In response to a survey, someone from Hilton apologized but still kept all the money I spent for the experience.