Four Seasons Resort Jackson Hole · Teton Village

The pros: 1. Location can't be beat. You exit and you've got immediate access to the lifts and gondolas. 2. The ski staff was excellent at selecting rental skis. If you're a renter, you're in good hands. High quality and the right fit for each skier. 3. 80 Proof - their speakeasy. It's "kind of" hidden and has phenomenal atmosphere. Our bartender wrote the menu and was incredible. A really fun experience; just top notch. 4. Gym is great. Plenty of equipment and even little bonuses like protein powder available. 5. Sustainability seems pretty decent. The staff assured me that they do recycle there, which is great if true. They also provide refillable aluminum bottles of water and water refill stations throughout. There's still a lot of plastic for take-out from the restaurants, which seemed unavoidable. The middles: 1. The spa is absolutely excellent for massage (get Socorro if you can - she is fabulous), however, it's pricey and check your bill when you leave as we had a few over charges/mistakes. They also have a schedule of classes and none actually occurred as scheduled while we were there, so that was a bit of a bummer. 2. Hot tubs and pool are ok, but only ok for the level of hotel this is and there are a LOT of children. Kids play in the hot tubs and leave toys there and so on. If you're there with your kids, this is fine. If you're adults only groups, this might be less endearing. 3. Housekeeping is hit or miss. When they're good, they're really good and the pillow menu is great. However, we had some days where the cleaners were loudly yelling and talking over us while we were there and that was a little off-putting and they also used a room fragrance scent they sprayed on everything from towels to the bed a little too liberally and gave one family member with sensitive skin a flare of eczema. 4. The ski valet was also hit or miss. When they offer to help, they're great, but we rarely received any offers of help and a few times, they were affirmatively rude, pushing and rushing to get past guests. They're great at selecting ski rentals, though. Good expertise and knowledge. The Cons 1. As above - sometimes inconsistent service. 2. We had a tough time at one of the restaurants, Steadfire, in terms of mistakes being made on almost all the food orders we placed with them. If you have allergies or dietary restrictions, just make sure you double check everything there. After one event, we spoke to the manager and he was courteous and helpful, however, the mistakes kept continuing. Unfortunately, there aren't many options for restaurants there. The only others are more light fare with reduced hours or drinks and apps.