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22 Stockton RoadMostrar mapa
Convenient Location
The 22 is ideally situated near major metro stations in London, offering easy access to explore the city's vibrant neighborhoods and attractions.
Comfortable Accommodation
Each unit at The 22 is thoughtfully equipped with modern amenities like a desk, flat-screen TV, and cozy bed linens, ensuring a comfortable stay for all guests.
Entertainment and Relaxation
Guests can unwind in the garden or partake in exciting pub crawls nearby, adding a touch of fun and relaxation to their London experience.
Experience the perfect blend of convenience and comfort at The 22. Book your stay now for an unforgettable London getaway.
Dear Booking.com Customer Service Team, I am writing to make a formal complaint regarding my recent booking through Booking.com. I am extremely disappointed with the accommodation provided, the way my booking was handled and the additional expense and inconvenience caused by a last-minute relocation. I am requesting a full refund of the £84 paid, together with consideration of the additional costs incurred as a direct result of the relocation. Original Booking – The 22 Hotel I originally booked The 22 Hotel for Saturday 10 October 2026, paying £80 for the accommodation and an additional £4 for insurance. We were travelling to London to attend an event at Tottenham Hotspur Stadium the following day. I specifically chose The 22 because it was approximately a 15-minute walk from the stadium. The location was a major factor in my decision to book this particular property. Our intention was to enjoy our time in London, use the nearby transport links to travel into central London and then walk to the stadium the following day without needing to worry about driving or parking. The accommodation itself was advertised as clean, modern and comfortable, with a double bed, private bathroom and suitable in-room facilities. These were important requirements when making the
Very disappointing experience – last-minute accommodation change, extra costs and broken promises. We were already on our way to the accommodation and were almost there when the property contacted us at the last minute to inform us that we had to stay somewhere else instead. The replacement accommodation belonged to the same manager but was located much further away. We had specifically chosen the original property because of its convenient location. It was only a 15-minute walk from our event, meaning we would not need to pay for transport. However, the replacement accommodation was almost an hour’s walk away. This unexpected change caused us to spend additional money on Uber rides, waste valuable time and completely disrupt our plans in London. We had also paid more for our original booking than the rate of the accommodation we were transferred to, without receiving satisfactory compensation for the inconvenience. The replacement accommodation itself was disappointing. It was dirty, and instead of the double bed we had booked, we were given two single beds pushed together, leaving an uncomfortable gap in the middle. There was no shower gel either, only washing-up liquid. To compensate us for the inconvenience, the manager promised us an upgrade and a lift to our event the following day. Neither promise was fulfilled. Although the manager seemed friendly in written messages, his attitude on the phone was completely different. He hung up on us twice when we asked for written confirmation of the compensation he had promised. We were also met with an unpleasant response when we simply asked for shower gel. We understand that unexpected situations can happen, but this does not justify a last-minute relocation that causes additional expenses and disrupts guests’ plans, especially when the promised compensation is never provided. We trusted this property and ended up feeling let down and poorly treated.